Quality Management System Certification (International Organization for Standardization) ISO 9001:2015 Standard has been developed on a simple process based structure, which is generic in nature and adopt the process management approach .The structure of ISO 9001:2015 is based on a PLAN-DO-CHECK-ACT improvement cycle and eight management principles; providing a framework to guide organizations towards continual improvement and achievement of customer satisfaction.
The major clauses in the standard are :
The standard is designed to look at the important process affecting customer satisfaction, from the initial review of requirements related to product, to the packaging and delivery of the finished product. The intent of standard is to provide the universal baseline for Quality Management, which can be used by companies around the world.
The success of this idea is evident from the fact that ISO9001 series that become the most widely used quality management system in the world.
Benefits of ISO 9001: 2015 :
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